BM
Bongi M

1 reviews | Active since Oct 2015

08 Nov 2018, 12:19

Shortfall cover doesn't cover full shortfall amount

I had a shortfall of R57000 and the company only Paid R30000. Who needs to pay the difference, why do we have shortfall cover if they ain't going to pay the full shortfall. How many insurances does one need in south Africa to have peace of mind?

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply15 Nov 2018, 08:18
Official
Thank you for bringing your concern to our attention.

We will investigate your concerns and provide your with a response soonest.


With Regards


Complaints Management Team


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