wW
wernerhomann W

1 reviews | Active since Sept 2016

31 May 2023, 12:22

Service, what service?

I have by chance, (as my policies is being reviewed). Discovered that I have been paying a policy with this dud of a company for a car that I have traded in, in 2016.

You can forget to contact them telephonically, as their line is always busy, with no option to leave a message, I am really at my wit's end with these people

0
Replies (3)
M-Sure Financial Services
M-Sure Financial Services's reply31 May 2023, 12:34
Official
Hello Werner Homann

 We apologise that you have not had a good experience when trying to get assistance from us.

 We have escalated your complaint to be investigated and we will be in contact with you . 

Thank you 

M-Sure Team 
wW
wernerhomann W's update31 May 2023, 13:46
Reviewer Update
Many thanks for your response and call, it is really appreciated
M-Sure Financial Services
M-Sure Financial Services's reply31 May 2023, 15:23
Official
Thank you.

We are still busy with your case and will be in contact with you as discussed. 

Thank you
M-Sure Team