1 reviews | Active since Jul 2022
Selective claim settlement.
My dealership submitted a claim yesterday for my timing chain which is covered under my policy. M-sure has conveniently picked what will be paid and not paid and yet it clearly states on the quote that the part will cost xyz.
I am not happy with how my claim has been handled and i refuse to pay the difference. We have policies in place for a reason but i will not accept the way this relationship between M-sure and myself is suddenly conducted.
As it is, my claim is not even close to what i am covered for and this neat picking that is being done by your company is unacceptable. I also would like for it to be noted that i will not be held liable should the dealership start charging storage fee once they are done fixing my car because M-Sure did not settle the charge in full.
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
We have authorized your claim as per our telephonic discussion earlier.
Thank you
M-Sure Team
We have authorized your claim as per our telephonic discussion earlier.
Thank you
M-Sure Team
It was only a pleasure to be of assistance to you.
should you have any further enquiries, please do not hesitate to contact our complaints department.
Thank you
M-Sure Team
It was only a pleasure to be of assistance to you.
should you have any further enquiries, please do not hesitate to contact our complaints department.
Thank you
M-Sure Team
