1 reviews | Active since Sept 2015
*****ed over by the system
Basically when I purchased my vehicle I took out the top of the range Plan N That states \UNLIMITED FUNDS"but what they don't tell you they wont honour the policy. When signing it was stated the vehicle must be serviced at a registered RMI Dealer.<br> My vehicle burst a pipe about 250km from town and the vehicle overheated. When we contacted them the ******** started they only cover R1500 on tow-in and its going to cost me R3500 so I had to tow it in on my own cost. <br> The vehicle went in to Value Auto Care on the 9th of June 2015 and it was assessed that the head needs scheming with new gaskets a total of R19 201.00 . Then THE CIRCUS started they had a problem where my vehicle was serviced Value Auto Care a registered RMI Dealer. Then SA WARRANTIES stringed me along for 14 days telling me I must drop my plan from N that I paid for to Plan A so I did because they told me the claim will go thru faster in saying that I am self employed and had no vehicle and no means of income. then they approved it and of the 19k they paid R 7500.00 NOT HALF THE AMOUNT NOT UNLIMITED No. YOU MADE ME CHANCE MY PLAN ITS CALLED \""INTRAPMENT\"". You are out to ******* the citizens of South Africa. Pethetic...."""
Thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further inquiries.
Kind Regards
Sheila Jose
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
Thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further inquiries.
Kind Regards
Sheila Jose
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
