rG
roger G

1 reviews | Active since Feb 2020

17 Feb 2020, 11:32

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A bunch of *********** *****, who oversell a product and when it comes to claiming NOTHING BUT NOTHING is covered. THEY FIND ALL SORTS OF EXCUSES NOT TO PAY A CLAIM.

BEWARE M-SURE stated that the diagnostic is covered if it is with their preferred service provider, i must pay first and submit the invoice to claim., which i did.

I was then told that the diagnostic is not covered, but once the claim to repair the gear box has been registered it will be paid. I am still waiting for the voice recording of the claim, where i was told that the claim for the diagnostic will be paid.

I then attempted to claim for the automatic transmission and gear box - i was advised that the cover will only pay to replace the gear box but NOT ANY OF THE testing or investigation to establish the fault. I am apparently NOT COVERED for what i am covered for in the policy STRIP AND QUOTE , if i didn't accept the R35,000 quote from TECHNOCAR to replace the gearbox at MSUREs cover for R12,500 . I paid M-Sure Preferred service provider R4233.14 and removed my car from the garage.

a bunch of lying *******....

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