PN
Presh N

1 reviews | Active since Jul 2018

03 Jul 2018, 10:16

SA Warranties - poor service and inaccurate information

I would like to say that SA Warranties and their team are absolutely useless and don't give a damn about their so called valued client's. I have waited 5 months to write this post, I have been more then patient with this company and now they just taking me for a ride. 5 months later I'm still sitting with a broken down vehicle which SA Warranties do not to pay for. They said it's due to negligent driving and over revving lol. I have solid evidence to show this car was serviced on time and my tracker report clearly shows my driving patterns which they still dispute. I urge all new clients taking a policy with these people to be very careful, it's all just a money making scheme.

I had to find alternative transport arrangements for the last 5 months due to their lack of urgency and inaccurate reporting.

I have had enough!!!

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply03 Jul 2018, 14:04
Official

Thank you for bringing your concern to our attention.

Upon receipt of your complaint in March, we registered and escalated for further investigation.

A response was emailed to yourself on the 06th March 2018.

We will resend the email shortly.

With Regards

Complaints Management Team

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