SA WArranties misled me and is a negligent company

SA warranties failed to pay 1 of my claims out after I had put through 2 separate claims as my car broke down a second time.Due to them not having all their information,they delayed my entire claim and are now only paying out the second one after the consultant advised me that he will approve the first one but he is just waiting on the break down.This break down delayed my entire first claim as they also inserted false information on my application when I app**** for the policy. This is dishonest and extremely negligent on their side as this was also one of the reasons why my first claim got delayed. <br> I have never missed a premium and have been calling into the call centre almost 5-6 times only for the call to be dropped in my face so many times.<br> When I ask to speak to management