DS
DUBE S
1 reviews | Active since Nov 2018
22 Nov 2018, 16:22
SA Warranties claim rejected
The company reject Busi mechanical claim . The Kia Rio was serviced at 88505 km instead of 90000km and the following service was done at 105580km instead of 105000km. S A warranties now doesn't wont to pay for the component that has failed In the KIA Policy document it state that a 1500km variance is allowed before or after the service interval kilometer specified . Customer Busi Nhlabathi Claim MS-45302-C
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Replies (2)
M-Sure Financial Services's replyOfficial
26 Nov 2018, 10:49Thank you for bringing your concern to our attention.
We will investigate your concerns and provide your with a response soonest.
With Regards
Complaints Management Team
***
We will investigate your concerns and provide your with a response soonest.
With Regards
Complaints Management Team
***
M-Sure Financial Services's reply26 Nov 2018, 10:49
Official
Thank you for bringing your concern to our attention.
We will investigate your concerns and provide your with a response soonest.
With Regards
Complaints Management Team
***
We will investigate your concerns and provide your with a response soonest.
With Regards
Complaints Management Team
***
DS
DUBE S's updateReviewer Update
12 Dec 2018, 14:45Thanks a lot . Problem was solved . the claim was authorized
DS
DUBE S's update12 Dec 2018, 14:45
Reviewer Update
Thanks a lot . Problem was solved . the claim was authorized