TH
Tashiel H

1 reviews | Active since Feb 2018

12 Jul 2018, 12:55

SA Warranties Awful Claim Procedure

My car has been at the workshop since Monday. I have been without a car for 3 days. The car hire benefit only applies if my car will take over 8 hours to repair. However the 3 days taken by SA Warranties to authorize my claim is null and void. So even if they take a month to review and authorize my claim, I WILL NOT be eligible to qualify for the car hire benefit.

All this while my car is left, untouched at the workshop awaiting payment from SA Warranties.

Stay far away from SA Warranties

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply13 Jul 2018, 09:06
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

***

TH
Tashiel H's update26 Nov 2018, 15:53
Reviewer Update
****ing Assholes. What Process... What ****ing Process do you have