RB
Riaan B
1 reviews | Active since Jun 2011
23 Apr 2019, 13:12
Ridiculously bad service
I have been trying for 3 weeks now to cancel a cover with them. Every time i phone i have to hold on for about 40 minutes then they either drop the call or cannot help me because they have to transfer me to a different department. 4 times they said they will get someone to phone me back and no one has phoned me back every single time. This is ridiculous. Seriously how hard is it for someone to phone a client back.
I have exhausted my phone bill for absolutely nothing with M-Sure. This is extremely bad service. Compared to Telkom, M-Sure is worse.
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M-Sure Financial Services's replyOfficial
23 Apr 2019, 14:48Thank you for bringing your concern to our attention.
We will investigate your concerns and provide your with a response to the email address provided.
With Regards
Complaints Management Team
***
We will investigate your concerns and provide your with a response to the email address provided.
With Regards
Complaints Management Team
***
M-Sure Financial Services's reply23 Apr 2019, 14:48
Official
Thank you for bringing your concern to our attention.
We will investigate your concerns and provide your with a response to the email address provided.
With Regards
Complaints Management Team
***
We will investigate your concerns and provide your with a response to the email address provided.
With Regards
Complaints Management Team
***