AS
Anshuman S

1 reviews | Active since Dec 2015

02 Dec 2015, 13:30

Proof of Payment

Hi,<br> <br> I am having a very bad experience from your payments team.<br> I have been asking for the proof of payment document since last 2 days .<br> But havent got any proper response,only response i get this that this that......<br> <br> There has been at least 10 email communication and same amount of call as well.To send the proof of payment is a matter 10-15 mins<br> <br> Its really very unprofessional.<br>

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply03 Dec 2015, 09:59
Official
Hello Anshuman,


We thank you for your submission.

Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za