Problematic

Problematic I changed my banking details and emailed the company timeously and a consultant called to verify. Comes debit day, I receive a cancelled letter from the company, I called the company for clarity - turns out it was an error on their side. 2 months later same problem, 1 month after that - same problem. Same incompetency since July til now. This time around (Oct) I did not follow up, can't be playing the same games, I'll take my money to another company.