FZ
Faith Z

1 reviews | Active since May 2017

11 Jun 2021, 06:16

Poor substandard service

My car was written off and M sure is taking forever to process my claim now I get statements from the financer saying that I owe them I'm left with 4 payments that amounts to the money they must pay.service is slow and poor.failure to pay the financer will make me liable to pay the amount but I have been paying the cover without fail.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply11 Jun 2021, 07:43
Official
Hello Faith,

We apologize for the delay in your claim request. 

We have asked our team to urgently investigate this and we will be in contact with you as soon as possible. 

Thank you 
M-Sure Team