DF
Dovhani F

1 reviews | Active since May 2019

14 May 2019, 14:50

Poor Service by M SURE FINANCIAL SERVICES

I am very disappointed with M SURE financial services. I have been paying the premium with this company for many years. Now I want to put a claim for extended warranty, the call centre number is an automated response. I patiently call the number for more than 3 days but no answer from claims department. The only effective emergency department is effective but when they transfer the call to claims is a same story.

I will not advise any one to do business with this company.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply15 May 2019, 09:16
Official
Thank you for bringing your concern to our attention.

We will investigate your concerns and provide your with a response. 

With Regards

Complaints Management Team
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