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Sharon N

1 reviews | Active since Apr 2022

01 Aug 2022, 10:42

POOR CUSTOMER SERVICE

On 24 July 2022 ...I sent m sure e-mail requesting for my policy to be cancelled.they called and promised to look into my request...to this day this ppl haven't cancel my policy.they are poor when it comes to customer care,imagine when someone has to lodge a claim.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply01 Aug 2022, 10:49
Official
Hello Sharon, 

Thank you for bringing your concerns to our attention.
Kindly Note that an email was sent to you on Thursday regarding this matter. 

We will be in contact with you shortly. 

Thank you 
M-Sure Team