lvdm
leon van der merwe

1 reviews | Active since Apr 2013

27 May 2021, 13:41

pathetic service

It is now two weeks trying to get some response out of M-Sure without any luck They do not respond to my mails but were very quick to force your hand to sign an agreement I am not longer interested in their service and have decided to opt for another Financial services as it is now 5 months trying to get a copy of the policy from them They just don't respond I am seriously trying to cancel my agreement with them Quick to write you but refuse to support one to cancel an agreement I am considering approaching the financial services board on this

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply27 May 2021, 13:51
Official
Hello Leon 
We apologize that you have not had a good experience when trying to get assistance from us. We have escalated your complaint to be investigated and we will be in contact with you shortly. 
Thank you M-Sure Team