Pathetic Service!!!

<p>Its been almost two years since I've been with SA Warranties, my car broke down on monday, I was given the run around, they stated I owe one payment in 2014...its 2016 mind you, I called last month to find out how much it was the lady and can they provide me with the banking details, she said "she'd send it to me via mail" I receiced nothing to date. When I called in they had spelt my email wrong upon when I registered in 2014...the person assumed when I said my name Bryan, they spelt it as Brian and I was clear when i spelt it out, The have recordings for haven sake! So basically for a claim to be processed you have to give them the service book, I took my car in for service in 2014 Dec meaning my next service will be 15 000 KM as we all know. Most of last year I used the Gautrain to travel to work so in the calender year I barely travelled probably reached 6000KM max. so they assume in 2015 I didn't take my car to service and this is why they won't proceed with the claim, the reasoning behind this doesn't make sense, as I did the service when it reached 15000KM this year in March...But they won't pay :/</p> <p> </p> <p>A whole two years with them then leave you hanging when stranded</p> <p> </p> <p>BRAVO SA Warranties BRAVO!!!</p>