1 reviews | Active since Apr 2017

23 Feb 2022, 13:49

Pathetic afterservice.

Waiting 3 weeks for outcome after my cars injector went. Only to find out that they only pay half the amount claimed. And no courtesy vehicle was offered after I enquired, and this was included in the policy. Pathetic service!!!!

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply23 Feb 2022, 14:01
Official
Hello Charnelle, 

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you in the morning. 

Thank you 
M-Sure Team