TW
Timothy W
1 reviews | Active since Oct 2021
05 Oct 2021, 10:37
PATHETIC!!!
my car has been at bmw for almost a week now NO SENSE of urgency and claims that the car has been modified when its exactly how I received it nobody can give me an answer on whats happening PATHETIC SERVICE!!!!
Helpful (0)
Replies (9)0
Replies (9)
M-Sure Financial Services's replyOfficial
05 Oct 2021, 11:01Hello Timothy,
We apologize for the delay in your claim request.
We have asked our team to investigate and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
We apologize for the delay in your claim request.
We have asked our team to investigate and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
M-Sure Financial Services's reply05 Oct 2021, 11:01
Official
Hello Timothy,
We apologize for the delay in your claim request.
We have asked our team to investigate and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
We apologize for the delay in your claim request.
We have asked our team to investigate and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
TW
Timothy W's updateReviewer Update
05 Oct 2021, 11:05 ensure that someone from higher up as im tired of dealing with different people from the claims department every day my car is not with me im losing money!!!
TW
Timothy W's update05 Oct 2021, 11:05
Reviewer Update
ensure that someone from higher up as im tired of dealing with different people from the claims department every day my car is not with me im losing money!!!
M-Sure Financial Services's replyOfficial
05 Oct 2021, 11:30 Hello Timothy,
We are looking into your concerns and will revert to you soonest.
Thank you
M-Sure Team
We are looking into your concerns and will revert to you soonest.
Thank you
M-Sure Team
M-Sure Financial Services's reply05 Oct 2021, 11:30
Official
Hello Timothy,
We are looking into your concerns and will revert to you soonest.
Thank you
M-Sure Team
We are looking into your concerns and will revert to you soonest.
Thank you
M-Sure Team
TW
Timothy W's updateReviewer Update
05 Oct 2021, 11:32its the same thing I have been hearing ever since my car has gone in obviously has not been happening that way I NEED THIS SORTED NOW!!!!!!
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Timothy W's update05 Oct 2021, 11:32
Reviewer Update
its the same thing I have been hearing ever since my car has gone in obviously has not been happening that way I NEED THIS SORTED NOW!!!!!!
TW
Timothy W's updateReviewer Update
05 Oct 2021, 12:18STILL ABSOLUTELY NO FEEDBACK!!!!!!!!!!!!!!!!
TW
Timothy W's update05 Oct 2021, 12:18
Reviewer Update
STILL ABSOLUTELY NO FEEDBACK!!!!!!!!!!!!!!!!
M-Sure Financial Services's replyOfficial
05 Oct 2021, 12:32Hello Timothy,
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint.
Thank you
M-Sure Team
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint.
Thank you
M-Sure Team
M-Sure Financial Services's reply05 Oct 2021, 12:32
Official
Hello Timothy,
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint.
Thank you
M-Sure Team
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint.
Thank you
M-Sure Team
TW
Timothy W's updateReviewer Update
05 Oct 2021, 12:38still the same story we waiting on response from claims department and when I phone claims department they waiting for feedback and will phone me back but never do
TW
Timothy W's update05 Oct 2021, 12:38
Reviewer Update
still the same story we waiting on response from claims department and when I phone claims department they waiting for feedback and will phone me back but never do
TW
Timothy W's updateReviewer Update
06 Oct 2021, 08:55another day gone by and still no progress whatsoever back and forth like a ping pong game
TW
Timothy W's update06 Oct 2021, 08:55
Reviewer Update
another day gone by and still no progress whatsoever back and forth like a ping pong game
M-Sure Financial Services's replyOfficial
06 Oct 2021, 09:22Hello Timothy,
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint and will revert to you soonest.
Thank you
M-Sure Team
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint and will revert to you soonest.
Thank you
M-Sure Team
M-Sure Financial Services's reply06 Oct 2021, 09:22
Official
Hello Timothy,
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint and will revert to you soonest.
Thank you
M-Sure Team
We understand your frustration.
As per our telephonic discussion, we are attending to your complaint and will revert to you soonest.
Thank you
M-Sure Team