NT
Natania T

1 reviews | Active since Apr 2014

16 May 2024, 15:46

Non Existent Service when Policy Must Be Used

These people are not existent. When they call you for marketing purposes, it's never ending. Now that I'm actually enquiring about assistance - no one is getting back to me. I've emailed, I called - I emailed now again. My car urgently needs work and I need someone to help this. This must be a ****.

0
Replies (4)
M-Sure Financial Services
M-Sure Financial Services's reply16 May 2024, 15:48
Official
Hello Natania

We apologize that you have not had a good experience when trying to get assistance from us. 

We have escalated your complaint to be investigated and we will be in contact with you . 

Thank you 

M-Sure Team 
M-Sure Financial Services
M-Sure Financial Services's reply16 May 2024, 15:49
Official
Hello Natania, 

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you soonest. 

Thank you 
M-Sure Team 
NT
Natania T's update16 May 2024, 16:00
Reviewer Update
I am happy to say that someone SUPER PRODUCTIVE and helpful just called me. And this is being resolved. Thanks so much!
M-Sure Financial Services
M-Sure Financial Services's reply16 May 2024, 16:28
Official
Hello Natania, 

Thank you for the update. 
We are happy to hear that you have been assisted promptly.  
Thank youM-Sure Team