DM
Daniel M

1 reviews | Active since Apr 2011

30 Aug 2021, 11:36

No feedback

All started well until recently. My claim was declined by MSure for coil replacement citing that they to do not cover modified cars and that I can lodge a complain if I am not happy with the outcome.

I have logged a query immediately upon receiving the repudiation letter, and up to this day I have yet to receive a response. So I assume that my policy is no longer in place due to the silent treatment received.

Can someone contact me an advise on why my account was debited if the so called modified car is not covered. #WIN

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply30 Aug 2021, 12:04
Official
Hello Daniel, 

Thank you for raising your concerns with us with regards to the claim. 

We will investigate and will be in contact with you as soon as possible. 

Thank you 

M-Sure Team