HJ
Hettie J

1 reviews | Active since May 2012

20 Apr 2017, 13:24

NO Documentation

<p>On 10 November 2016 my vehicle finace account was debited with an amount for the VAP WARRANTY policy. </p> <p> </p> <p>TO DATA I have not received ANY correspondence or documentation. At the time I agreed to the policy I was told that the document will be emailed to me, but NEVER happened!!!!</p> <p> </p> <p>This is totally unacceptable!!!!!</p>

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply20 Apr 2017, 14:10
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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