sK
sipho K

1 reviews | Active since Jun 2017

21 Jun 2021, 13:13

No customer service

I lodged a claim for 1damaged tyre to the above company three weeks ago, I was made to drive to tyre outlets for inspection, which I did. Claim submitted with pictures of damage of all tyres , two weeks has lapsed -no resolution on my claim. One week I am told the agent is off sick, they cannot access picture etc etc.

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply21 Jun 2021, 13:53
Official
Hello Sipho,
We apologize for the delay in your claim request. We have asked our team to urgently investigate this and we will be in contact with you as soon as possible. 
Thank you M-Sure Team