No communication on refunds and policy never instated.

M-sure conveniently supp**** an extended warranty where the policy only comes in effect in May while the vehicle warranty expired in August 2018.

I have since cancelled the warranty and the process to get the refund has been nothing short of frustrating.

Phones aren’t answered, emails not responded to etc.

The policy was partly settled back to MFC as per their corporate polices but they refuse to supply information on when it was done so I can start the refund process with MFC.

Since the policy technically never existed I would like to refunded in full with zero deductions.

I would appreciate someone a little more senior to call me since the call center staff simply can’t assist.