MM
Moosa M

1 reviews | Active since Jun 2021

30 Oct 2024, 10:02

Negative

Denied to replace my car battery Thy refusing to attend to my brakes as it's appear on the things they must fix in my car

0
Replies (4)
M-Sure Financial Services
M-Sure Financial Services's reply30 Oct 2024, 10:09
Official
Hello Moosa, 

Thank you for bringing this matter to our attention. 
We will investigate your concerns and revert to you soonest. 

Thank you 
M-Sure Team
M-Sure Financial Services
M-Sure Financial Services's reply30 Oct 2024, 10:12
Official
Hello Moosa Mbokazi,
We apologise that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated, and we will be in contact with you via email.
Thank you 
M-Sure Team 
MM
Moosa M's update30 Oct 2024, 13:51
Reviewer Update
Can this be resolved so that i decide whether to cancel this policy as it's not helping me
M-Sure Financial Services
M-Sure Financial Services's reply30 Oct 2024, 14:37
Official
Hello Moosa, 

Your concerns are being attended to as per email sent to you
Feedback will be provided to you before close of business today

Thank you
M-Sure Team