RN
Raymond N
1 reviews | Active since Feb 2022
14 Apr 2026, 11:56
Msure Financial takes my premium and does not care to resolve claim timeously
Complaints manager Christal Meyer sent me an email to say once off code given to repairer. Car has been sitting over 6 weeks, no feedback since from her. Today in contacting Yonela Silaque in claims matter not approved on system yet, she is chatting with Warranty Manager Michael Dougal to resolve.
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M-Sure Financial Services's replyOfficial
14 Apr 2026, 12:11Hello Raymond Naidoo,
We apologise for the delay in your claim request.
We have asked our team to urgently investigate this, and we will be in contact with you via email.
Thank you
M-Sure Team
We apologise for the delay in your claim request.
We have asked our team to urgently investigate this, and we will be in contact with you via email.
Thank you
M-Sure Team
M-Sure Financial Services's reply14 Apr 2026, 12:11
Official
Hello Raymond Naidoo,
We apologise for the delay in your claim request.
We have asked our team to urgently investigate this, and we will be in contact with you via email.
Thank you
M-Sure Team
We apologise for the delay in your claim request.
We have asked our team to urgently investigate this, and we will be in contact with you via email.
Thank you
M-Sure Team