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Ntsikelelo N
1 reviews | Active since Jul 2015
03 Mar 2023, 10:44
MS-666461-C M-Sure
I have had a policy with the company for 2 years, i was never advised the requirement when i send my car in for repairs, I have now sent my car in for a service at Action ford to fix a starter, they now asked me to provide documents from 2020 when i bought the car and i have confirmed with them that I can only provide what i have... I am stuck at the moment with no car.... MS-666461-C... when we take the policy we are treated like royalty when a issue arises we are treated like trash ... I am without a car for 5 days now
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M-Sure Financial Services's replyOfficial
03 Mar 2023, 11:10Hello Ntsikelelo Nduli,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
M-Sure Financial Services's reply03 Mar 2023, 11:10
Official
Hello Ntsikelelo Nduli,
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team
We apologize that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you
M-Sure Team