1 reviews | Active since Jan 2019
Mechanical warranty
I bought a second hand car last year On 31 December 2021 and M-sure Mechanical warranty was recommended and added to my purchase. I had a brakedown on my slave cylinder wich also damaged my clutch and flywheel. I got a quote through there Recommended RMI mechanic, The quote was R13000 and now M-sure only wants to cover me for R3500 because all the parts fall under clutch and that is the maximum claim amount for the clutch. This is absolutely pathetic to me as it is not clearly stated that only one amount will covered for all the Parts. We all know that the changes of one part breaking and not damaging anything else is very slim. This is exactly what happend to me. And as stated by M-Sure If the parts where to breakdown separately this wouldn't have been a problem and would be covered but now because it is the same breakdown I am not covered. What is the point of having a Mechanical Warranty if it doesn't even cover a quarter of the Price.
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
