LS
Lukas S

1 reviews | Active since Jan 2021

26 Nov 2021, 17:02

M sure sucks

If you buy an M sure policy you are stupid. I am an idiot. M sure insisted on taking fotos of the damaged parts of my vehicle. Now my car is stripped and they are willing to pay less than halve the claim. I am stuffed. I will either have to pay the garage for the strip or pay the additional cost to have the car repaired. All this after 2 weeks waiting for this ridiculous offer.

0
Replies (3)
M-Sure Financial Services
M-Sure Financial Services's reply26 Nov 2021, 17:21
Official
Hello Lukas, 

We apologize that you have not had a good experience when trying to get assistance from us. 
We will escalate your complaint to be investigated and will be in contact with you on Monday. 

Thank you 
M-Sure Team 
LS
Lukas S's update08 Dec 2021, 18:07
Reviewer Update
Still waiting for your reply and my car. You suck

M-Sure Financial Services
M-Sure Financial Services's reply09 Dec 2021, 08:10
Official
Hello Lukas 

Your claim was authorized and payment is being processed, 

Thank you 
M-Sure Team