PB
Padraic B

1 reviews | Active since Nov 2011

16 Nov 2021, 08:41

M-SURE ****!

M-Sure refuses to pay legitimate claims. They frustrate the process so much by continuously asking for new paperwork and shunting on from pillar to post. They are administrators so not the direct insurer but obviously get paid on how many claims they DONT pay...DO NOT USE ANY INSURANCE COMPANY THAT MAKES USE OF M-SURE TO ADMINISTER THEIR POLICIES.

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Replies (3)
M-Sure Financial Services
M-Sure Financial Services's reply16 Nov 2021, 08:45
Official
Hello Padraic, 

Thank you for contacting M-Sure. 
We have asked our team to urgently investigate this and we will be in contact with you as soon as possible. 

Thank you 
M-Sure Team 
PB
Padraic B's update17 Nov 2021, 09:42
Reviewer Update
Well it looks like M-sure is trying to resolve this issue but they send email extensions that one cannot open....Why? Just keep it simple, get on the phone and discuss...
M-Sure Financial Services
M-Sure Financial Services's reply17 Nov 2021, 10:59
Official
Hello Padraic, 

Thank you for contacting M-Sure.

As per our telephonic discussion the email which was sent was encrypted due to legislation and for your security. 
Kindly refer to the updated email where we await the cash receipt from you.

Thank you 
M-Sure Team