M-sure not paying out for claims

Item: M-Sure Financial Services
Rating: 1
Author: MalindaJohannie linda.johannie

They are full of excuses when it comes to paying out for a claim, but quick to collect the debit order. We've been fighting for a month now and the refuse to pay out. So don't make use of them.

Helpful (0)

Replies (3)

M-Sure Financial Services's replyOfficial

08 Jun 2026, 11:21

Hello MalindaJohannie
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience and unsatisfactory experience you encountered.
We are currently investigating your concerns and will revert to you via email.
Thank you
M-Sure Team

M-Sure Financial Services's reply08 Jun 2026, 11:21

Official

MalindaJohannie linda.johannie's updateReviewer Update

08 Jun 2026, 11:59

No need. I cancelled my policy with them.

MalindaJohannie linda.johannie's update08 Jun 2026, 11:59

Reviewer Update

No need. I cancelled my policy with them.

M-Sure Financial Services's replyOfficial

08 Jun 2026, 12:26

Hello Malinda Johannie

Thank you for the message received.

Should you require any further assistance, feel free to contact us again.

Thank you
M-Sure Team

M-Sure Financial Services's reply08 Jun 2026, 12:26

Official

Hello Malinda Johannie

Thank you for the message received.

Should you require any further assistance, feel free to contact us again.

Thank you
M-Sure Team