IS
Ingrid S

1 reviews | Active since May 2022

10 May 2022, 10:16

M-SURE - No service at all!!

No service from them! I asked them to call me and I submitted a claim online and have heard nothing! I have been paying them since 2018. I will inform the major dealership that introduced me to them and advise them of this unacceptable, sorry excuse of a company, so that they do not offer it in the future to their clients. Unacceptable! It feels as if they are just *****ing your money! Do not take a policy out with them. Read the reviews about them, all bad!

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Replies (3)
M-Sure Financial Services
M-Sure Financial Services's reply10 May 2022, 10:22
Official
Hello Ingrid, 

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you. 

Thank you 
M-Sure Team 
IS
Ingrid S's update10 May 2022, 10:30
Reviewer Update
I have been with you guys from May 2018. I tried to put a claim in to have my car's mag fixed and to have the bag of the passenger seat fixed but to this day no help.
M-Sure Financial Services
M-Sure Financial Services's reply10 May 2022, 13:25
Official
Thank you for the information provided. 
We are investigating your concerns. 

Thank you 
M-Sure Team