CM
Claudine M

1 reviews | Active since Feb 2024

21 Feb 2024, 14:38

M- sure. No customer service

I am trying to get a hold of m-sure for the past 3 days. No response. The call gets cut off. I have sent emails still know response.

I just want to query about my cover and I get no help. So how this company is going to help me when I do tend to claim?

0
Replies (2)
M-Sure Financial Services
M-Sure Financial Services's reply21 Feb 2024, 14:40
Official
Hello Claudine M
We apologise that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will be in contact with you via email.
Thank you.
M-Sure Team 
M-Sure Financial Services
M-Sure Financial Services's reply21 Feb 2024, 16:12
Official
Hello Claudine M
T
hank you for the response we have email you.
Thank you.
M-Sure Team