tM
thembisile M
1 reviews | Active since Jun 2016
29 Apr 2022, 12:14
M-sure is a ****
I'm really not happy about their service, my car had a dent from last year, in July 2021 I logged a query letting them know that I want the dent to be fixed but there was no response we did everything went to panel beaters but there was no feedback from M-sure, I'm currently on maternity leave I had not been driving this car for a while I've logged a follow-up query this year they told it can't be processed due to that disc expired my husband is a driver and he travels a lot the car is under my husband's name, so my husband had to come back to renew a disc but we not received any feedback from M-sure, some1 by the name of Ralph is sending us from pillar to post.
Helpful (0)
Replies (3)0
Replies (3)
M-Sure Financial Services's replyOfficial
29 Apr 2022, 13:22Thank you for bringing this matter to our attention. We will investigate your concerns and revert to you soonest.
Thank you M-Sure Team
Thank you M-Sure Team
M-Sure Financial Services's reply29 Apr 2022, 13:22
Official
Thank you for bringing this matter to our attention. We will investigate your concerns and revert to you soonest.
Thank you M-Sure Team
Thank you M-Sure Team
tM
thembisile M's updateReviewer Update
03 May 2022, 16:51Thank you for the feedback however we are not satisfied with the feedback, firstly we made it clear that we will not be using your panel beaters they are expensive and there still no feedback regarding and premiums are taken this month but we have not gotten a service that we need, since this is the only platform to use for you guys to speed up the process, I think will communicate using it. kindly send us our the R3000 then will fix our own car it getting boring the process started for last year, I WILL NOT RECOMMEND YOU GUY TO MY WORST ENEMY, you guys give me stress when i was pregnant even now.
tM
thembisile M's update03 May 2022, 16:51
Reviewer Update
Thank you for the feedback however we are not satisfied with the feedback, firstly we made it clear that we will not be using your panel beaters they are expensive and there still no feedback regarding and premiums are taken this month but we have not gotten a service that we need, since this is the only platform to use for you guys to speed up the process, I think will communicate using it. kindly send us our the R3000 then will fix our own car it getting boring the process started for last year, I WILL NOT RECOMMEND YOU GUY TO MY WORST ENEMY, you guys give me stress when i was pregnant even now.
M-Sure Financial Services's replyOfficial
04 May 2022, 10:12Good day
we have escalated your concern and will revert to you soonest.
thank you
M-Sure Team
we have escalated your concern and will revert to you soonest.
thank you
M-Sure Team
M-Sure Financial Services's reply04 May 2022, 10:12
Official
Good day
we have escalated your concern and will revert to you soonest.
thank you
M-Sure Team
we have escalated your concern and will revert to you soonest.
thank you
M-Sure Team