JR
J- Rod

1 reviews | Active since Aug 2016

21 Apr 2026, 13:57

M-Sure does not know their own products or fees

No-one at customer service, can answer why their bumper-to-bumper have an "Inspection Fee" added nor can they tell me for what it is. Its not even for a claim, its just to understand what I paid for. After 60 minutes on the phone, I'm fed up. Now a person needs to go to hello peter. Crazy

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply21 Apr 2026, 14:38
Official
Hello,

We apologize that you have not had a good experience when trying to get assistance from us. 
We have escalated your complaint to be investigated and we will provide feedback via email. 

Thank you
M-Sure Team