NZ
Nhlanhla Z

1 reviews | Active since Mar 2022

03 Oct 2022, 15:33

M-sure does not honour its policy agreement

Been waiting 4 weeks for them to assist. My policy is about to end and they have not been willing to pay for what’s in the policy. The lady that got in contact with me said I must figure it out myself then they hung up the call. Terrible service

0
Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply03 Oct 2022, 15:38
Official
Hello Nhlanhla Zwane, 

We apologize for the delay in your claim request. 
We have asked our team to urgently investigate this and we will be in contact with you as soon as possible. 

Thank you 
M-Sure Team