LZ
Landisile Z

1 reviews | Active since Jun 2020

06 Oct 2021, 11:24

M-sure dent/scratch insurance policy

In December 2019, I bought Mazda CX Dynamic, the sale agent recommend me to join Paint-Tech Insurance for scratches and dents in which I did. Fast-forward, on 01 October 2021, I made claim for my front bumper fender in which on 06 October 2021, they wrote that my policy is rejected that my incident is more 15 centimeters. I do not know that I intentional scratch my car and should always think about their confinement. Please cancel your policy with these people, they are just self-centered company pursue profit in all cost. Do not fall in their trap. Be warn.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply06 Oct 2021, 11:41
Official
Hello Landisile,

We apologize that you have not had a good experience when trying to get assistance from us. 
Your complaint has been escalated for investigation and we will be in contact with you soonest. 

Thank you 
M-Sure Team