DD
Darlene D
1 reviews | Active since Feb 2015
02 Jun 2026, 10:42
M SURE CONSULTANT
Sounded bored, annoyed and disinterested. It felt as if she was doing me a favour. She also said she would send the updated schedule on that day. Did not happen. I had to follow up with another email, after which my schedule was finally sent.
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M-Sure Financial Services's replyOfficial
02 Jun 2026, 10:51Hello Darlene,
Thank you for taking the time to share your feedback and rate our services. We regret that your experience did not meet your expectations.
At M-Sure, we greatly value feedback from our clients as it helps us identify areas where we can improve.
Please be assured that your concerns are being reviewed and we will address this matter accordingly.
Please be assured that your concerns are being reviewed and we will address this matter accordingly.
Should you wish to provide any additional details, we would welcome the opportunity to engage further and resolve this for you.
You may email us at ***
You may email us at ***
Kind regards
M-Sure Team
M-Sure Financial Services's reply02 Jun 2026, 10:51
Official
Hello Darlene,
Thank you for taking the time to share your feedback and rate our services. We regret that your experience did not meet your expectations.
At M-Sure, we greatly value feedback from our clients as it helps us identify areas where we can improve.
Please be assured that your concerns are being reviewed and we will address this matter accordingly.
Please be assured that your concerns are being reviewed and we will address this matter accordingly.
Should you wish to provide any additional details, we would welcome the opportunity to engage further and resolve this for you.
You may email us at ***
You may email us at ***
Kind regards
M-Sure Team