M-SURE car warranty claim

I contacted the M-sure contact centre and was quickly connected with a consultant. Whilst I was one the line, he sent me an email with accredited service providers in my area to enable me to arrange an appointment. He also explained the requirements and claim procedure. I immediately engaged with the service provider to run diagnostics on my car to submit a report. After the report was submitted M-sure provided feedback via sms to inform me of the next steps in the process keeping me up to date. It is a very difficult time for me to be without transport, I'm therefore appreciative that things are happening and that I'll be reunited with my car shortly to be independent and back on the road again. Thank you for being there in uncertain times of need. Kind regards Lynette