MK
Mireille K

1 reviews | Active since Aug 2015

15 Aug 2015, 09:54

liquid shld b SA Warranty

SUPPLIER <br> SA Warranties<br> INDUSTRY Financial<br> BRANCH / AREA unknown<br> COUNTRY South Africa<br> TIME / DATE 16:19 Wed 12 Aug<br> PERSON RESPONSIBLE Customer Care<br> CUSTOMER Chinequa1<br> View all reports by user <br> 1 <br> PROBLEM <br> not sure<br> INCIDENT Wed 12 Aug<br> HEADLINE <br> CAr Ins Warranty.<br> email reportpost report<br> <br> <br> Last week I ph Liqiud re warranty on my car. Got told it was still valid for abt a yr or so. The woman insisted that i did not need to get another one as current one wad syill in place. I therrfore belived i cld safeely take my car for repairs. Cheri Germiston (Mark Oostuizen) informed me that in fact there was no warranty in place, therefore I am without a car and rprs amount to R11000. I do not blv that i am at fault here and that liquid shld foot this bill. Recriving a disability pension in no way helps my current issues. Liquid shld check the recordgs on the date i took a further service plan and they will see that the error **** by them and they shld take responsibility.<br> Mireille Krause<br> ***<br> Add a new Liquid Capital Report

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply17 Aug 2015, 09:55
Official
Hello Chinequa1,

Thank you for your submission.

Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.

Please do not hesitate to contact us should you have any further enquiries.

Kind Regards
Sheila Jose
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za