MJ
Mxolisi J
1 reviews | Active since Mar 2009
01 Apr 2016, 11:10
Labour costs
I have an extended warranty with SA Warranties. Recently I claimed for a clutch kit to be replaced. They told me that the clutch kit is covered but not the stripping of the old one. I find this rather bizarre. If they claim that I'm covered for the replacement of a clutch kit, how is it that the removal of the part they are replacing not covered? This is such a rip-off.
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Replies (1)M-Sure Financial Services's replyOfficial
01 Apr 2016, 11:29Hello musze,
We thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
We thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
M-Sure Financial Services's reply01 Apr 2016, 11:29
Official
Hello musze,
We thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
We thank you for your submission.
Kindly note that a complaint has been registered for you regarding the above matter and escalated to the relevant department.
Please do not hesitate to contact us should you have any further enquiries.
Kind Regards
Central Operations - Complaints Officer
COMPLAINTS LINE ***| F ***
Email: ***
www.regent.co.za
