TM
Thacks M
1 reviews | Active since Jul 2015
21 Jul 2022, 10:49
Insufficient Service
I have submitted my claim for paint tech cover on monday and up to so far I havent got any feedback. At first I used ptclaim email address of which i got immediate reply saying email blocked, then i tried claiming directly from their website of which still there hasn't been any contact, I then tried enquiries email address and it was said they will get back to in 24 hours they still haven't said anything at all.
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Replies (3)0
Replies (3)
M-Sure Financial Services's replyOfficial
21 Jul 2022, 11:08Hello Mazibuko
We apologise for the delay in your claim request. We have asked our team to urgently investigate this and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
We apologise for the delay in your claim request. We have asked our team to urgently investigate this and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
M-Sure Financial Services's reply21 Jul 2022, 11:08
Official
Hello Mazibuko
We apologise for the delay in your claim request. We have asked our team to urgently investigate this and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
We apologise for the delay in your claim request. We have asked our team to urgently investigate this and we will be in contact with you as soon as possible.
Thank you
M-Sure Team
TM
Thacks M's updateReviewer Update
21 Jul 2022, 16:01I received a call while I was in a meeting, asked the agent to call me at 14:00 but even till now there is still no call. I am no longer m-sure what to do from here on.
TM
Thacks M's update21 Jul 2022, 16:01
Reviewer Update
I received a call while I was in a meeting, asked the agent to call me at 14:00 but even till now there is still no call. I am no longer m-sure what to do from here on.
M-Sure Financial Services's replyOfficial
22 Jul 2022, 10:26 Hello Mazibuko
Thank you for the update.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
Thank you for the update.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
M-Sure Financial Services's reply22 Jul 2022, 10:26
Official
Hello Mazibuko
Thank you for the update.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team
Thank you for the update.
We will investigate your concerns and revert to you soonest.
Thank you
M-Sure Team