I was put through to an amazing woman, her name is Nancy Tshabalala, absolutely fantastic at her job, just by listening to my story, which I had repeated 6 times before, she could explain and in great detail what the issue was

I was put through to an amazing woman, her name is Nancy Tshabalala, absolutely fantastic at her job, just by listening to my story, which I had repeated 6 times before, she could explain and in great detail what the issue was. After accessing my profile, she was able to explain even further in greater detail. She made me understand everything. She had so much patience with me. She's so well spoken, very professional, great attitude to her work. I thanked her so many times. She most definitely deserves a super bonus, she was an absolute star and a great asset to the company. Nancy Tshabalala please continue doing the amazing work you're doing, definitely seeing a bonus and promotion in your future.