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Replies (4)
M-Sure Financial Services's replyOfficial
09 Jun 2025, 11:37Good Day Sereko
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you.
Thank you
M-Sure Team
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you.
Thank you
M-Sure Team
M-Sure Financial Services's reply09 Jun 2025, 11:37
Official
Good Day Sereko
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you.
Thank you
M-Sure Team
Thank you for bringing this matter to our attention.
We will investigate your concerns and revert to you.
Thank you
M-Sure Team
M-Sure Financial Services's replyOfficial
09 Jun 2025, 11:37Hello Sereko,
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you
Thank you
M-Sure Team
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you
Thank you
M-Sure Team
M-Sure Financial Services's reply09 Jun 2025, 11:37
Official
Hello Sereko,
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you
Thank you
M-Sure Team
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated and we will be in contact with you
Thank you
M-Sure Team
S
Sereko's updateReviewer Update
09 Jun 2025, 11:56I hadcto cover most of the cost and I requested the dealer not to proceed with the bootlock.
I will order a new one at mercedes and request the dealer to install it. But will take 6 weeks for delivery. The other repairs the dealer will proceed, and I will pay the difference of R4 600.
I will order a new one at mercedes and request the dealer to install it. But will take 6 weeks for delivery. The other repairs the dealer will proceed, and I will pay the difference of R4 600.
S
Sereko's update09 Jun 2025, 11:56
Reviewer Update
I hadcto cover most of the cost and I requested the dealer not to proceed with the bootlock.
I will order a new one at mercedes and request the dealer to install it. But will take 6 weeks for delivery. The other repairs the dealer will proceed, and I will pay the difference of R4 600.
I will order a new one at mercedes and request the dealer to install it. But will take 6 weeks for delivery. The other repairs the dealer will proceed, and I will pay the difference of R4 600.
M-Sure Financial Services's replyOfficial
09 Jun 2025, 12:44Hello Sereko We are liaising with the claim business unit and will revert to you via email.
Thank you
M-Sure Team
Thank you
M-Sure Team
M-Sure Financial Services's reply09 Jun 2025, 12:44
Official
Hello Sereko We are liaising with the claim business unit and will revert to you via email.
Thank you
M-Sure Team
Thank you
M-Sure Team