AS
Anatia S

1 reviews | Active since May 2017

12 Jun 2017, 13:24

First time experience bad service

<p>First time experience with sa warranties.</p> <p>My car has a problem with a clutch, clutch plate has to be replaced, I took it to renualt dealership. We are told that sa warranties can Not cover the clutch because of how I drove the car that is why it is damaged. As far as I know,this warranty does not say explain how they cover components.Their booklet says they cover clutch that is why I claimed for it..I need to know why am I paying this warranty if they can not do things for me.Pathetic service </p>

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply12 Jun 2017, 14:13
Official

Thank you for bringing your concern to our attention. We value your feedback and will attend to these concerns immediately. You will be informed throughout the process.

With Regards

Complaints Management Team

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