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imtiyaaz D

1 reviews | Active since Aug 2015

07 Nov 2019, 13:05

Extremely Poor customer service from M-Sure Financial Services

This company just really looks for ways not to pay out the client's policies.

So my car was taken is last week on Monday to AURIC AUTO in claremont.

They found that my whole fuel system was compromised and needs to be replaced as they found metal particles in the fuel system.

So i had to call back and forth and they are so arrogant they even laugh at you when you on the phone.

The assessor was sent out no comms from and even if you send an email they don't respond to you.

Now they want this test and that test is done why so that you can get fed up and cancel your policy or payout your own pocket.

I could have rather extended my motor plan and not get all this **** I'm getting.

Please, people, stay away from this company rather take your hard-earned money somewhere else.

What I've noticed is they don't respond on hello peter to negative feedback they only respond to the positive feedback that tells you they don't give a f*&^about you.

We as consumers don't need this type of stress in our lives.

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