SS
Senzo S
1 reviews | Active since Jul 2015
15 Sept 2025, 11:25
Enrolled for the same policy twice
Onboarded on the same policy twice. When I cancelled, I am given a 30 days waiting period for a refund. There was an error on their side, system should have rejected the second policy. Please resolve your error asap.
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M-Sure Financial Services's replyOfficial
15 Sept 2025, 11:27Hello Senzo,
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated, and we will be in contact with you.
Thank you
M-Sure Team
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated, and we will be in contact with you.
Thank you
M-Sure Team
M-Sure Financial Services's reply15 Sept 2025, 11:27
Official
Hello Senzo,
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated, and we will be in contact with you.
Thank you
M-Sure Team
We apologies that you have not had a good experience when trying to get assistance from us.
We have escalated your complaint to be investigated, and we will be in contact with you.
Thank you
M-Sure Team