Don't do it. It's a trap!

If there was a rating below 1,they would totally deserve it. I've never experienced such terrible customer service in my life.

I have an extended warranty cover with them for over a year now and this is my first ever claim.

My vehicle went in for repairs on Monday and nothing can be done to it until authorization has been received. It's been a back and forth of sending documents that they require for the past 3 days and even after the receipt of those documents, nothing is happening. They don't even bother calling you to update you on what is happening with the claim. Every time you call them, you get different information from different consultants. It really seems like they all get different training manuals.

The lack of transparency and communication from M-sure is appalling.

Yuh! Ha ah maan. We can't be dealing with a pandemic then have to deal with M-sure too.