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claudia A

1 reviews | Active since Jun 2015

12 Jun 2015, 09:30

do not cover anything on my car

i bought a car through carfin from a private dealer. not receiving a contract since from sa warranties .i had my car only 2 months it broke down and were towed to the repairshop. after a month and a half waiting on any communication from sa warranties and several calls i find out today after the car were accessed a week and a half ago by the accesor that they declined everything as it was a exsiting defect when i bought the car and refer me to the private dealer. there service and communication that i got from this company were the worst i ever experienced in my life.

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Replies (1)
M-Sure Financial Services
M-Sure Financial Services's reply12 Jun 2015, 11:04
Official
Hello newapostolic,

Thank you for bringing this matter to our attention.
Kindly note that a complaint has been registered and escalated to the relevant department for further investigation.
We will revert back to you with feedback as soon as possible.

Sheila Jose
Central Operations - Complaints Officer
COMPLAINTS LINE 0861 268 37