Disgusting service

Terrible Service, Pathetic. Very Disturbing that in 2026 companies still give such subpar service. For some reason they debit my account every month and I didn’t dispute it because i thought it might be important, i have ben requesting information as to what this product is for , for the last 6 months and no answer till date, then this month there was no funds in the account and these people have the audacity to tell me to make payment arrangements. For what?????